Free shipping for orders above RM125 to West Malaysia. Discount applies automatically upon check out.

Shipping Policy

Enjoy free shipping to West Malaysia for orders above RM125.00.

Orders will be shipped out within 2-4 working days, excluding the day the order was placed, weekends and public holidays.

Wrong Shipping Address? WhatsApp +60123908535 immediately if you believe that you have entered the wrong shipping address.

Local

All local deliveries are dispatched and delivered by Pgeon / Pickupp / Lalamove on weekdays, Monday – Friday, excluding weekends and public holidays. A tracking number and tracking link will be sent via SMS to your mobile number to inform you of your shipped order.

Estimated Delivery:

West Malaysia: 1 – 3 working days
Sabah & Sarawak : 3 – 7 working days

Signature is required upon delivery, so please arrange for an individual to be present to sign and collect the package at the delivery address provided. Should there be no one around to sign-off on the package, it will be redelivered the next working day. It will be then your responsibility to contact them to arrange for another delivery or to pick up from the branch office itself. Should the package be returned to us, additional charges will be applicable for redelivery.

SELF COLLECTION

For self-collection, we will notify when your order is ready to be collected, usually within the next working day including weekends. Please note that our collection hours are between 11am - 9pm (Monday - Saturday)

UNDELIVERED, LOST OR STOLEN PACKAGES

Kindly ensure that the shipping details provided to us are correct upon placing your order as we are unable to take any responsibility when the parcel goes missing/gets returned to us due to incomplete details. In this event, we are unable to provide any refunds so please, please double check before confirming your order.

We apologize for any inconveniences caused.

International

We do not ship internationally at the moment. Please drop us an email at hello@theasli.co or WhatsApp us at +60123908535 regarding international shipping enquiries.

PRE-ORDER ITEMS

If your order contains pre-order items, your complete order will be shipped after pre-order item(s) arrives.If you would like ready stock items to be delivered immediately, kindly place a separate order for your pre-order items.